👉 Payment

What payment methods do you accept?
Answer: Credit card, debit card, or bank transfer.

How can I make a purchase?
Answer: You can do it directly at www.ortomolecularchile.cl or at our physical store (YES, we also have a physical store 💪) located at Alonso de Córdova interior 2788, Vitacura. You can also buy online and pick it up at our physical store.

Are you having trouble with your purchase or completing it?
Answer: Write to us at the email address found on our website, via WhatsApp at +56934160358, or using the button on our website.

👉Shipping

Do you ship throughout Chile?
Answer: Oh yes!! To all of continental Chile and soon to Easter Island!

What happens if my order doesn't arrive?
Answer: Don't worry! We will resend it to you at no additional cost.

Can I exchange a product?
Answer: Obviously! You have 10 business days to make the exchange; just send us the product with its packaging in perfect condition and with the corresponding seals, and we will make the exchange you need, no questions asked!

How can I check the status of my order?
Answer: You will receive an email with your tracking number; always check your spam folder. If you haven't received it, send us a message at +569 42069378.